Privacy Policy

Last Updated: May 15, 2024

Welcome to Chrono Select. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise interact with our website.

Personal Data:

  • Identity Data: Name, username, date of birth, gender.
  • Contact Data: Billing address, delivery address, email address, telephone numbers.
  • Financial Data: Payment card details. (Note: We do not store full payment card details; these are processed securely by third-party payment processors.)
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

Non-Personal Data:

We may also collect non-personal information such as demographic data, browser type, operating system, and IP address, which cannot be used to specifically identify you.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Manage your account and provide customer support.
  • Send you marketing and promotional communications about our products and services that may interest you, provided you have opted in to receive them.
  • Personalize your experience on our website and improve our offerings.
  • Improve our website, products, and services based on your feedback.
  • Administer contests, promotions, surveys, or other site features.
  • Prevent fraudulent transactions and protect the security of our website.
  • Comply with legal obligations.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors, shipping companies, marketing service providers). These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • Protection of Rights: We may disclose information when we believe disclosure is appropriate to protect the rights, property, or safety of Chrono Select, our customers, or others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We utilize secure servers. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@chronoselect.com.

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